At Groupe Atlantic Vietnam, we are dedicated to bringing thermal comfort to homes and businesses across Vietnam. Since becoming part of Groupe Atlantic in 2018, we have combined local expertise with the “savoir-faire” of a global leader to deliver innovative electric water heaters, water heaters, and heat pumps. Our collaborative workplace empowers customer-focused talents to grow, succeed, and make a meaningful impact. Together, we are redefining comfort with a commitment to excellence, innovation, and customer wellbeing.

As a After Sales Engineer, you will…

• Manage and expand the company's warranty stations in the provinces : provide technical consultation for the warranty stations, calculate monthly warranty expenses for station reimbursement.

• Coordinate with the Customer Service department to receive warranty information in provincial areas (from Customer Service, sales staff, etc.), and provide customer with technical consultation.

• Research, diagnose, and propose solutions for product problem cases.

• Prepare technical reports on warranty cases to be sent to the factory.

You are the right fit if…

• You graduated with a major in Electrical, Electronics, or Industrial Electricity.

• You have 2–5 years of experience in product quality management at a factory.

• You are able to work under pressure.

• You are capable of organizing, executing tasks, and managing time effectively while being autonomous

• You are proficient in office computer skills.

• You can speak English

What’s in it for you ?

·       Join a collaborative workplace where you can grow.

·       Participate in strengthening the awareness of our brand in Vietnam.

·       Enjoy the benefits of a global and local company (regular product launch, yearly salary increase, annual medical check, birthday allowance, YEP…) within a human-size team.

·       Base salary paid over 13th month, bonus paid on an annual basis.

·       Enjoy full salary social insurance and participate in local insurance.

·       12-day-annual leave per year. One extra leave day granted for every 5 years in the company.

·       Nice facility in the center of Ho Chi Minh.

·       Uniforms, laptop.